Are your resin products natural and organic?
A – All our aggregates are 100% natural but our resins are a synthetic product which is manufactured in the UK. A true polyurethane resin in laymen’s terms is a posh plastic and could never be considered to be organic.
How do you know what the correct aggregate and resin ratios are?
A – We work closely with the resin manufactures who have spent many years developing and testing the products.
Why are your resin mixes different to other suppliers?
A – All our products are the sold to correct specification. Most suppliers simply bag aggreagates in 25kg bags because its easier and more cost effective. We pride our selves on only giving sound advice and products to our customers.
I don’t really know what I need to complete my project?
A – Don’t worry if your new to resin, we have all the necessary training and product support you will ever need. We can supply full training, installation diagrams and data sheets to assist in any installation.
I have bought products from what I thought was a reputable firm but now the product has failed they will not help! Can you help?
A – Always a tricky situation for us as we always like to help. Ultimately we would not get involved in any dispute but would be happy to give our advice on how it could have gone wrong and the best way to resolve the problem.
Is your artificial grass any good?
A – Put simply, it’s the best, we only choose quality products to use in our installations and it’s the same products we sell to our clients. Our royal grass uses patented technology which sets the bar high in the artificial grass world.
Many resin training courses say you can overlay on flagstones and block paving! Is this correct?
A – No its not correct, it’s a big gamble to go over these kind of surfaces and our advice would always be to excavate these areas. This common practice in small companies has seen them with there backs to the wall and struggling with recalls in a short space of time and ultimately puts companies or tradesmen out of business.
We are struggling to price a job can you help?
A – We are always here to help, either pick up the phone-email or call into our trade counter for help and advice.
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